If they re turned on in both the sensors then there is no issue with the power supply.
Sensor issues with garage door.
Two types of accidental obstructions can cause the safety sensor to prevent a garage door from closing.
Another very common issue is that your garage door sensors may be blocked by something in the garage itself.
If you find the lights turned off in one or both the sensors it indicates that there is a problem in power supply.
Cycle the garage door through the opening and closing actions using the control on the garage wall.
A common cause of a malfunctioning garage door sensor is lack of power supply.
The while idea behind garage door sensors is to be able to block the garage door.
If you do not see a solid illumination or your garage door is not working the problem is most likely due to the sensors being out of line.
Removing the obstruction from the sensor beam.
Look for small led lights on the sensors.
Neither less to say it can actually prevent the door from fall on any person or object.
This is something that can also come handy when your car is in the driveway.
The first is an obstruction in the path of the door and therefore in the path of the sensor.